Shipping / Pickup & Delivery Policy

Last Updated: [Insert Date]

Issued By: [Your Company Name]
Location: Delhi, India
Contact Email: sports@bestpriceinindia.in


1. Overview

This Shipping / Pickup & Delivery Policy applies to all Mobile Repair & Maintenance Service Plans offered by [Your Company Name].

Currently, our services are provided through authorized service centers or customer self-drop options. Pickup and delivery services may be offered on a limited or optional basis depending on location and availability.


2. Device Pickup Policy

2.1 Pickup Availability

  • Device pickup is not mandatory and may not be available in all locations.

  • Pickup service, if provided, is optional and subject to:

    • Serviceable pin code

    • Availability of logistics partners

    • Additional pickup charges (if applicable)


2.2 Customer Responsibility

If pickup service is not available:

  • The customer is required to self-submit the device at the assigned authorized service center.

  • Complete address and instructions will be shared after service request approval.


3. Delivery Policy

3.1 Device Return

  • After repair or service completion, the device will be:

    • Returned via pickup partner (if applicable), or

    • Collected by the customer from the service center.


3.2 Delivery Timelines

  • Repair timelines depend on:

    • Nature of damage

    • Spare part availability

    • Inspection results

Estimated timelines shared are approximate only and not guaranteed.


4. Shipping Charges

  • Pickup and delivery charges, if applicable, may be:

    • Included in the plan, or

    • Charged separately and informed in advance.

  • Any logistics charges paid are non-refundable.


5. Risk & Liability

  • Devices are handled with reasonable care.

  • However, [Your Company Name] is not responsible for:

    • Pre-existing damage

    • Data loss (customers are advised to back up data)

    • Delays caused by courier partners, strikes, natural disasters, or force majeure events.


6. Unserviceable or Rejected Devices

If a device is found:

  • Ineligible for service

  • Tampered

  • Mismatched IMEI

The device may be returned without repair, and any pickup/delivery charges will not be refunded.


7. Future Pickup Services

Pickup and delivery services may be expanded or modified in the future.
Any changes will be updated on this page.


8. Contact Information

For any pickup or delivery related queries, contact us at:

📧 sports@bestpriceinindia.in
📍 Delhi, India

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