Last Updated: [Insert Date]
Issued By: [Your Company Name]
Location: Delhi, India
Contact Email: sports@bestpriceinindia.in
1. Introduction
This Privacy Policy explains how [Your Company Name] (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you purchase or use our Mobile Repair & Maintenance Service Plans.
By using our website or purchasing any service plan, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
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Full name
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Email address
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Phone number
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Billing and/or shipping address
2.2 Device Information
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Mobile brand and model
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IMEI number
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Purchase date
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Uploaded photos or videos of the device
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Repair and service history
2.3 Uploaded Documents
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Device purchase invoice/bill
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Device images
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Previous repair receipts (if applicable)
2.4 Payment Information
Payments are processed securely through third-party payment gateways such as Razorpay, PayU, or Stripe.
👉 We do not store card details, CVV, UPI PINs, or banking information on our servers.
2.5 Automatic Data Collection (Cookies)
We may use:
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Cookies
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Google Analytics
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Tracking pixels
These are used to improve website performance, detect fraud, and enhance customer support.
3. How We Use Your Information
Your information may be used to:
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Register and manage your repair & maintenance service plan
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Verify device identity and ownership (IMEI verification)
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Process service requests and repairs
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Communicate repair status and updates
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Generate invoices and service records
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Detect fraud, misuse, or policy violations
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Improve website functionality and services
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Send optional service-related communications or offers
4. Sharing of Information
We do not sell or rent your personal data to advertisers.
Your information may be shared only with:
✔ Authorized Repair Centers / Service Partners
For device inspection, diagnosis, and repair.
✔ Payment Gateway Providers
For secure payment processing.
✔ Logistics / Pickup & Delivery Partners
If device pickup or delivery service is availed.
All partners are contractually obligated to maintain data confidentiality.
5. Data Retention
We retain customer data:
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For the duration of your active service plan
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For an additional 12–24 months after plan expiry for audit, fraud prevention, and legal compliance
You may request data deletion after plan expiry, subject to legal obligations.
6. Data Security
We implement reasonable and industry-standard security measures, including:
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Encrypted storage of sensitive identifiers (such as IMEI)
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Secure servers with restricted access
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SSL-secured website
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Regular malware and security scans
However, no system can guarantee absolute security.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of data (after plan expiry)
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Withdraw consent for marketing communications
To exercise these rights, email us at: sports@bestpriceinindia.in
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
10. Compliance with Indian Laws
This Privacy Policy is designed to comply with:
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Information Technology Act, 2000
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Digital Personal Data Protection Act, 2023 (India)
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Information
For questions or concerns regarding this Privacy Policy, contact us at:
📧 Email: sports@bestpriceinindia.in
📍 Location: Delhi, India