A. Post-Warranty Repair Support Plan – Terms
(Earlier: Extended Warranty)
✔️ Service Includes
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Internal manufacturing defect repair
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Internal hardware failure repair
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Software malfunction caused by internal hardware faults
❌ Service Does NOT Include
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Water or liquid damage
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Screen or display damage
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Physical or accidental damage
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Short circuits caused by water or physical impact
📌 Special Conditions
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Service starts only after manufacturer warranty expires.
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Multiple repairs allowed within the cumulative device value limit.
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No cash settlement, device replacement, or monetary reimbursement will be provided.
B. Complete Mobile Repair Plan – Terms
(Earlier: Full Protection Plan)
✔️ Service Includes
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Screen crack repair
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Water / liquid damage repair
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Motherboard / IC repair
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Charging & power-related issues
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Back panel damage repair
❌ Service Does NOT Include
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Theft or loss
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Pre-existing damage
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Unauthorized or third-party repairs
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Software issues not caused by physical or liquid damage
📌 Special Conditions
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Multiple repairs allowed until the cumulative repair limit is reached.
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Motherboard / IC issues are repair-only; replacement is not guaranteed.
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No monetary reimbursement or cash compensation.
C. Screen Repair Service Plan – Terms
(Earlier: Screen Protection Plan)
✔️ Service Includes
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Screen crack repair
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Touch functionality issues
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Display lines / dead pixels caused by impact
❌ Service Does NOT Include
-
Water or liquid damage
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Motherboard or IC issues
-
Manufacturing defects
📌 Special Conditions
-
Only the display/screen module is serviced under this plan.
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Multiple screen repairs allowed within the cumulative repair cost limit.
D. Water Damage Repair Service – Terms
(Earlier: Water Damage Protection)
✔️ Service Includes
(Only if damage is caused by water or liquid exposure)
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Motherboard short due to water
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IC damage due to water
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Charging port failure
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Battery failure caused by water
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Device not powering on due to water damage
❌ Service Does NOT Include
-
Screen damage without liquid exposure
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Physical drop or impact damage
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Manufacturing defects
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Software corruption or data loss
📌 Special Conditions
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Device must be submitted within 48 hours of water exposure.
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Repairs are provided on a best-effort basis; expensive part replacement is not guaranteed.
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Multiple water-damage repairs allowed within the cumulative repair limit.